Our training courses
Our training courses
SDIe specialises in learning and development for IT service professionals. Find out everything you need to know about our qualifications and courses for service desk your IT service and support education needs.
Our qualifcations include:
Service Desk Analyst
Service Desk Manager
Our public and in-house courses include:
Service Desk Senior Analyst
ITIL Essentials
Internal Marketing for IT
Service Level Management
Effective Telephone Skills
Email training@sdi-e.com to receive a copy of the 2009 learning and development programme.
