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How To Make The Most Of The Conference

TIP 1: Hold A Team Meeting Before Leaving For The Conference

Get your team together in advance of the conference to review the agenda and establish clear goal and objectives.

Many service desk managers companies attending the SDI Conference 2012 have chosen to bring some of their team too.  If you're one of these organisations, hold a meeting in advance, before arriving onsite, to establish clear goals and pin-point specific deliverables you need to bring back to the workplace in order to make the investment of time and money a success. Whether you are coming alone or bringing a team, be sure to take time now to define your goals for attending – devise a strategy around the agenda and identify key deliverables. With over 20 sessions, it’s important that you get the most out of your team’s participation.

TIP 2: How Long Ago Did You Last Look At The Conference Programme?

If it’s been a while since you last looked at the programme, it’s a good idea to look again!

We strongly recommended that you and your team meet and review the agenda before attending the conference to coordinate and plan out your days. Even if you have planned out your program, it’s a good idea to review the sessions one more time because there have been some changes or additions you may not be aware of.

TIP 3: Hold “Debriefing Meetings” At The Conference

Make sure to get your team together daily to share notes and ideas.

It’s a good idea to have an end of day team debriefs to share information and the day’s experiences. At least once each day at a convenient time, plan to hold team meetings to review key learning points from the sessions each team member has attended. It’s also a good idea to document these in preparation for sharing them with others upon returning to work.  Start an Action List of the great ideas you’ve heard about from each session and exhibitors that you want to explore further.

     
TIP 4: Back At The Office…

When you return to work after the conference, share your conference experience and learning with others.

Don’t keep all that great information you got at the conference to yourself! Once you’ve returned review your notes and present key findings and learning points to your team or department.  Hold a Lunch & Learn or a fun meeting to promote the sharing of information and start discussions on how to implement best practices learned at the conference. Prepare a Conference Report for wider distribution if a meeting isn’t possible.  By showing that your time at our conference was valuable, you will be more likely to attend in 2013!

TIP 5: And Finally....

Don't forget to say thank you to all the people you encounter on your conference journey!