SDI Webcasts
SDI regularly produce webcasts focusing on IT service and support. Bookmark this page to keep up-to-date with the latest presentations and videos.
Webcast: IT Service Management - ITIL v4? - What's Next?
Live date:13.00, 20 July 2011
Location: At Your Desk
Duration: 45 minutes
Panel Session
Webcast: ITSM Product Development - Movers and Shakers in 2011
Live date:16.00, 16 March 2011
Location: At Your Desk
Duration: 45 minutes
Chair: Howard Kendall, SDI Founder and Chairman
Webcast: Social Media and the Service Desk
Live date:13.00, 15 March 2011
Location: At Your Desk
Duration: 45 minutes
Presenter: Neil Thomas, SDI
Webcast: Incident & Problem - Beyond the Simple Stuff...Maximise Benefits
Live date:19 January 2011
Location: At Your Desk
Duration: 45 minutes
Presenter: Howard Kendall, SDI Founder and Chairman
Webcast: SDI Service Excellence Awards - The Secrets of Success
Live date: 22 November 2010
Location: At Your Desk
Duration: 45 minutes
Presenter: Howard Kendall, SDI Founder and Chairman
Webcast: How do you know how good you are?
Live date: 18 February 2010
Location: London, United Kingdom
Duration: 45 minutes
Presenter: Howard Kendall, SDI Founder and Chairman
