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11 March, Birmingham

It All Begins With Service Desk Strategy

ThinkTank, Birmingham - 11 March

This one-day event will help you to design a winning strategy for your service desk. Find out how to:

  • Align your service objectives to the business needs
  • Create winning mission statements, service objectives and goals
  • Design a comprehensive Service Catalogue
  • Discover how the service desk of tomorrow will look.

 

Individual Event Price

Early bird price (before 16 February) £125 +VAT

Usual price £175 +VAT

Members FREE*

 * using places from your free event allocation

 

2009 Event Packages

Experience the service desk journey from beginning to end...

Pre book for you or a member of your team to attend all six Experience Events in 2009 and pay only £99 + VAT per event. A saving of over £450!

Find out more about our 2009 Event Packages here