13 October, London
Service Desk Best Practice - The Holy Grail
The Old Sessions House, London - 13 October
This one-day event will help you to discover if ITIL is right for your service desk plus how to highlight your success through benchmarking. This event will also take you through the various accreditation schemes such as ISO/IEC 20000 and SDI Service Desk Certification and show you how to get the most benefit from them.
Individual Event Price
Earlybird price (before 14 September) £125 +VAT
Usual price £175 +VAT
Members FREE*
* using places from your free event allocation
2009 Event Packages
Experience the service desk journey from beginning to end...
Pre book for you or a member of your team to attend all six Experience Events in 2009 and pay only £99 + VAT per event. A saving of over £450
Find out more about our 2009 Event Packages here
