19 August, Birmingham
Define, Design, Deliver Quality Management Processes
Edgbaston Cricket Ground, Birmingham - 19 August
This one-day event will help you to deliver effective quality management processes. Find out how to:
- Implement successful incident management techniques
- Use effective problem management
- Ensure service continuity
- Use service desk certification to build on your quality processes
Individual Event Price
Early bird price (before 20 July) £125 +VAT
Usual price £175 +VAT
Members FREE*
* using places from your free event allocation
2009 Event Packages
Experience the service desk journey from beginning to end...
Pre book for you or a member of your team to attend all six Experience Events in 2009 and pay only £99 + VAT per event. A saving of over £450
Find out more about our 2009 Event Packages here
