Event Summaries
Event Summaries 2008
After every SDIe event we publish an Event Report which outlines the key topics covered during the event, summarises the event presentations and the main points to arise from our interactive group discussions.
Click on the Event link below to view the report:
5 March, Birmingham - Service Management Essentials
9 April, London - Create a 5 Star Service Culture for your Service Desk
7 May, Dublin - The Ultimate Service Desk
20 August, Bristol - The Effective Service Desk
17 September, Manchester - Achieving Service Desk Excellence
15 October, London - Successful Service Desk Leadership
