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Process Management

The Art of Service Desk Process Management

Type:       Experience Event

Date:

17 November 2010

Location:

The Ironmonger's Hall, London

Price:

Members - Free*

(£125 for additional places)

 

Non Members - £175

 

Book Now

* Using your membership event allocations - see terms and conditions for more information.

Event Presentations

1. Selecting ITSM Processes for the Service Desk

2. Getting More from Problem Management

3. Risk Management: a crucial Part of Change

4. Plan, Create and Test Disaster Recovery Processes