Service Desk Training and Qualifications
Wherever you are in your career you can never afford to stop learning. Get the skills you need with our internationally recognised qualifications and training courses.
Service Desk Qualifications
The Service Desk Institute provides standards-based, internationally recognised qualifications designed specifically by IT experts, consultants, industry leaders and practitioners. Our qualifications are the defacto industry standard across the world, creating a set of practices and a recognised career path for the IT service desk industry.
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Training Courses
We offer a wide range of public training courses, focused on essential IT service and support skills, providing analysts and managers with core skills. SDI has something for everyone whether you are looking to progress in your career or simply boost your skills.
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In-house Training
Save time and money by having one of our existing courses delivered in-house for your entire team: SDI can deliver all of our off-the-shelf training courses and qualifications plus a number of exclusive workshops and tailored solutions in-house. In-house provides amazing value for money to help you get big results from small budgets!
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Tailored Training
All of our qualifications and training courses can be tailored and delivered to a team of people within your organisation. We can tailor content to make it more relevant or we can develop an entirely new programme for you.
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| SDI Courses |
