Book Online NEW
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Service Desk AnalystTue 1 May 2012Orpington, Kent
Price: £1099, Member price: £989 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Service Desk Senior AnalystWed 9 May 2012Birmingham
Price: £925, Member price: £832 (login) For experienced service desk analysts, this course is for those who are looking to develop their knowledge of industry best practice and progress their career within the service desk. **If you are a member please login to receive your 10% discount** |
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Service Desk ManagerMon 14 May 2012Orpington, Kent
Price: £1725, Member price: £1552 (login) Master the key areas of service desk management and lead your team to lasting success. **If you are a member please remember to login to receive your 10% discount** |
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Service Desk AnalystWed 16 May 2012Orpington, Kent
Price: £1099, Member price: £989 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Virtual SDAMon 11 June 2012Virtual at your laptop or PC
Price: £1099, Member price: £841 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Virtual SDMMon 25 June 2012Virtual course at your laptop or PC
Price: £1725, Member price: £1552.5 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Service Desk Senior AnalystMon 30 July 2012Orpington, Kent
Price: £925, Member price: £825 (login) For experienced service desk analysts, this course is for those who have already achieved the Service Desk Analyst qualification, who are looking to develop their knowledge of industry best practice and progress their career within the service desk. |
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Service Desk ManagerMon 20 August 2012Birmingham
Price: £1725, Member price: £1625 (login) Master the key areas of service desk management and lead your team to lasting success |
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Service Desk AnalystMon 3 September 2012Orpington, Kent
Price: £1099, Member price: £989 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Service Desk Senior AnalystWed 12 September 2012Birmingham
Price: £925, Member price: £832 (login) For experienced service desk analysts, this course is for those who are looking to develop their knowledge of industry best practice and progress their career within the service desk. **If you are a member please login to receive your 10% discount** |
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Service Desk ManagerMon 24 September 2012Orpington, Kent
Price: £1725, Member price: £1552 (login) Master the key areas of service desk management and lead your team to lasting success. **If you are a member please remember to login to receive your 10% discount** |
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Service Desk AnalystTue 25 September 2012Birmingham
Price: £1099, Member price: £999 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time |
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Call Coaching For Service DesksMon 1 October 2012Orpington, Kent
Price: £495, Member price: £445 (login) Develop your call coaching skills and empower your service desk team to deliver the consistent high standard you want. **If you are a member please login to receive your 10% discount** |
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Metrics & Reporting For IT ServiceWed 3 October 2012Orpington, Kent
Price: £495, Member price: £445 (login) Transform the way you measure and report service desk metrics and turn reports into positive influences that support business decisions. **If you are a member please login to receive your 10% discount** |
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Service Desk AnalystMon 8 October 2012Orpington, Kent
Price: £1099, Member price: £989 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Service Desk ManagerMon 15 October 2012Orpington, Kent
Price: £1725, Member price: £1552 (login) Master the key areas of service desk management and lead your team to lasting success. **If you are a member please remember to login to receive your 10% discount** |
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Virtual SDMMon 15 October 2012Virtual course at your laptop or PC
Price: £1725, Member price: £1552.5 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Service Desk Senior AnalystMon 5 November 2012Birmingham
Price: £925, Member price: £832 (login) For experienced service desk analysts, this course is for those who are looking to develop their knowledge of industry best practice and progress their career within the service desk. **If you are a member please login to receive your 10% discount** |
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Service Desk AnalystMon 12 November 2012Orpington, Kent
Price: £1099, Member price: £989 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
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Service Desk ManagerMon 26 November 2012Orpington, Kent
Price: £1725, Member price: £1552 (login) Master the key areas of service desk management and lead your team to lasting success. **If you are a member please remember to login to receive your 10% discount** |
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Service Desk AnalystMon 3 December 2012Orpington, Kent
Price: £1099, Member price: £989 (login) Transform the way you interact with your customers and gain a career enhancing qualification at the same time **If you are a member please remember to login to receive your 10% discount** |
