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In-house and Bespoke courses

In-house and Bespoke courses

Offering you custom-made training solutions to match your IT service team's specific needs

Have you got multiple team members who have a shared learning need? Or are you looking for a team-building and motivational experience for everyone? SDIe can help you...

If you're looking to address the most pertinent IT service and support issues of your business through training then SDIe can help!

Take your pick from any of our qualification or soft-skill courses off-the-shelf to develop your own programme of excellence which caters to your exact requirements.

Service Desk Manager ITIL Essentials
Service Desk Analyst Internal Marketing for IT
Service Desk Foundation Effective Telephone Skills
Service Desk Senior Analyst ITSM Simulation Game
Service Level Management Call Coaching

In-house training with SDIe offers you the freedom to adapt an SDI course to meet your IT service team's specific needs.

All SDI material can be customised into a solution that's right for you and we will work with you to identify the unique needs of your team to ensure you are making the right investment in their development.

For more information on bespoke training with SDIe at your offices, contact a member of our training team on +44 (0) 1689 889100 or email us training@sdi-e.com

To download a copy of the in-house training brochure, please complete your details below:

  

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Corporate Membership:
Service Desk Qualifications:
Service Desk Training Courses:
One-day Experience Events:
SDIe Annual Conference 2009:
Service Desk Certification:
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