Navigation
Login
SDIe Number:
Password:
 

> Not a member yet?
> Forgotten your password?

Book Online

Online Booking System

Filter 
If you are an existing member, please login before booking training and events online to take advantage of your full membership benefits/discounts.
Category:
Product:

Events & Training Courses 

All the events and training courses below have places available. Click the plus icon for more information about the event or training course. Click the envelope icon to book your place(s).

Session Icon

Service Desk Senior Analyst

Price:£925
Subject:Service Desk Senior Analyst
Start Date:Mon 15th March 2010
Duration:2 Days
Venue:Orpington, Kent
Session Icon

HR For Non-HR Service Desk Managers

Price:£495
Subject:HR For Non-HR Service Desk Managers
Start Date:Tue 23rd March 2010
Duration:1 Days
Venue:Orpington. Kent
Session Icon

Appraisal Skills For IT Service Managers

Price:£495
Subject:Appraisal Skills For IT Service Managers
Start Date:Wed 24th March 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Customer Satisfaction Surveys For IT Service

Price:£495
Subject:Customer Satisfaction Surveys For IT Service
Start Date:Tue 30th March 2010 12:00 AM
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Call Coaching For Service Desks

Price:£495
Subject:Call Coaching For Service Desks
Start Date:Wed 31st March 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 12th April 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

Service Desk Senior Analyst

Price:£925
Subject:Service Desk Senior Analyst
Start Date:Wed 14th April 2010
Duration:2 Days
Venue:Birmingham
Session Icon

Meaningful Measurements & IT Metrics

Price:£125
Subject:Meaningful Measurements & IT Metrics
Start Date:Wed 14th April 2010 12:00 AM
Duration:1 Days
Venue:The Midland, Manchester
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 19th April 2010
Duration:3 Days
Venue:Bewleys Hotel, Leeds
Session Icon

Service Level Management

Price:£845
Subject:Service Level Management
Start Date:Tue 20th April 2010
Duration:2 Days
Venue:Orpington, Kent
Session Icon

Effective Communication Skills

Price:£395
Subject:Effective Communication Skills
Start Date:Thu 22nd April 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 10th May 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

Business Satisfaction - The Customer Service Evolution

Price:£175
Subject:Business Satisfaction - The Customer Service Evolution
Start Date:Wed 12th May 2010 12:00 AM
Duration:1 Days
Venue:Clontarf Castle, Dublin
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 17th May 2010
Duration:3 Days
Venue:Edinburgh
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 17th May 2010
Duration:4 Days
Venue:Orpington, Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Tue 22nd June 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

Service Desk Senior Analyst

Price:£925
Subject:Service Desk Senior Analyst
Start Date:Mon 28th June 2010
Duration:2 Days
Venue:Orpington, Kent
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 28th June 2010
Duration:4 Days
Venue:Bewleys Hotel, Leeds
Session Icon

ITIL for Service Desks

Price:£445
Subject:ITIL for Service Desks
Start Date:Wed 30th June 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Tue 6th July 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

HR For Non-HR Service Desk Managers

Price:£495
Subject:HR For Non-HR Service Desk Managers
Start Date:Mon 12th July 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Appraisal Skills For IT Service Managers

Price:£495
Subject:Appraisal Skills For IT Service Managers
Start Date:Tue 13th July 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 19th July 2010
Duration:4 Days
Venue:Orpington, Kent
Session Icon

Service Level Management

Price:£845
Subject:Service Level Management
Start Date:Tue 20th July 2010
Duration:2 Days
Venue:Birmingham
Session Icon

Customer Satisfaction Surveys For IT Service

Price:£495
Subject:Customer Satisfaction Surveys For IT Service
Start Date:Thu 22nd July 2010 12:00 AM
Duration:1 Days
Venue:Birmingham
Session Icon

Create a Best Practice IT Service Centre

Price:£175
Subject:Create a Best Practice IT Service Centre
Start Date:Wed 18th August 2010 12:00 AM
Duration:1 Days
Venue:Maple House, Birmingham
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 6th September 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

Effective Communication Skills

Price:£395
Subject:Effective Communication Skills
Start Date:Mon 13th September 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 13th September 2010
Duration:3 Days
Venue:Birmingham
Session Icon

ITIL for Service Desks

Price:£445
Subject:ITIL for Service Desks
Start Date:Wed 15th September 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 20th September 2010
Duration:4 Days
Venue:Orpington, Kent
Session Icon

Service Desk Senior Analyst

Price:£925
Subject:Service Desk Senior Analyst
Start Date:Tue 21st September 2010
Duration:2 Days
Venue:Bewleys Hotel, Leeds
Session Icon

Customer Satisfaction Surveys For IT Service

Price:£495
Subject:Customer Satisfaction Surveys For IT Service
Start Date:Thu 23rd September 2010 12:00 AM
Duration:1 Days
Venue:Bewleys Hotel, Leeds
Session Icon

A Service Desk Manager"s Guide to Intelligent Leadership

Price:£175
Subject:A Service Desk Manager"s Guide to Intelligent Leadership
Start Date:Wed 29th September 2010 12:00 AM
Duration:1 Days
Venue:National Rail Museum, York
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 4th October 2010
Duration:4 Days
Venue:Birmingham
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Tue 12th October 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 18th October 2010
Duration:3 Days
Venue:Bewleys Hotel, Leeds
Session Icon

Service Desk Senior Analyst

Price:£925
Subject:Service Desk Senior Analyst
Start Date:Mon 25th October 2010
Duration:2 Days
Venue:Orpington, Kent
Session Icon

Service Level Management

Price:£845
Subject:Service Level Management
Start Date:Wed 27th October 2010
Duration:2 Days
Venue:Bewleys Hotel Leeds
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Mon 1st November 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

HR For Non-HR Service Desk Managers

Price:£495
Subject:HR For Non-HR Service Desk Managers
Start Date:Mon 15th November 2010
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Appraisal Skills For IT Service Managers

Price:£395
Subject:Appraisal Skills For IT Service Managers
Start Date:Tue 16th November 2010
Duration:1 Days
Venue:SDI Training Suite
Session Icon

The Art of Service Desk Process Management

Price:£175
Subject:The Art of Service Desk Process Management
Start Date:Wed 17th November 2010 12:00 AM
Duration:1 Days
Venue:Ironmonger"s Hall, London
Session Icon

Customer Satisfaction Surveys For IT Service

Price:£495
Subject:Customer Satisfaction Surveys For IT Service
Start Date:Mon 22nd November 2010 12:00 AM
Duration:1 Days
Venue:Orpington, Kent
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 22nd November 2010
Duration:4 Days
Venue:Bewleys Hotel, Leeds
Session Icon

Call Coaching For Service Desks

Price:£495
Subject:Call Coaching For Service Desks
Start Date:Tue 23rd November 2010
Duration:1 Days
Venue:Orpington. Kent
Session Icon

Service Desk Analyst

Price:£1099
Subject:Service Desk Analyst
Start Date:Tue 30th November 2010
Duration:3 Days
Venue:Orpington, Kent
Session Icon

Service Level Management

Price:£845
Subject:Service Level Management
Start Date:Wed 1st December 2010
Duration:2 Days
Venue:Birmingham
Session Icon

Service Desk Manager

Price:£1725
Subject:Service Desk Manager
Start Date:Mon 6th December 2010
Duration:4 Days
Venue:Orpington, Kent
Session Icon

Service Desk Senior Analyst

Price:£925
Subject:Service Desk Senior Analyst
Start Date:Tue 7th December 2010
Duration:2 Days
Venue:Birmingham