Why study with SDI?
Excellence in Internationally Recognised Qualifications
As the leading institute for service desk professionals our qualifications are recognised worldwide with over 2500 students taking SDI exams globally each year we are in the perfect position to understand your training and education needs.
SDI Set International Professional Standards
For almost 20 years, SDI has been dedicated to setting standards for IT service and support and to enhancing the careers of all IT support professionals. Our qualifications are based on our internationally recognised Professional Standards, compiled by an international committee comprising industry experts, service management professionals and practitioners.
Up-to date Course Content
We are constantly updating our course content and developing new programmes to reflect the latest industry developments and techniques. The international SDI committee review our qualifications every 3 years to ensure that they align with the needs and demands of the industry.
To Gain Practical Skills Which Improve Performance
Our qualifications are driven by the practical needs of the IT service and support industry. They will provide you with practical tools and techniques that can be put to use immediately.
SDI's Tutors Are Highly Qualified Industry Experts
All SDI trainers meet our exacting quality standards - skilled facilitators, highly experienced trainers, proven in the industry with hands-on experience, brilliant presenters and passionate about both service and training. Our course directors are highly experienced trainers who combine academic expertise with significant business and IT support industry experience.
No Hidden Charges
We believe in value for money and transparent pricing - there are no additional costs to pay on top of the prices quoted.
Customised Courses Are Always Available
We can offer bespoke learning programmes to meet a particular corporate brief, strategy or organisational need.
For example:
- Tailoring content to your industry sector, products or services
- Delivering programmes to a team of people at your organisation
- Designing an entirely bespoke programme based around your needs.
Customer satisfaction Guaranteed
Our customer service team is always on hand to answer your questions, whilst our dedicated account managers will work with you to ensure the training your organisation receives is appropriate, efficient and cost-effective.
If you would like to speak to a SDI advisor about your requirements or would like to make a general enquiry about one of our courses, please call us on 01689 889100 or use our contact us form and someone will get back to you as soon as possible.
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